Everything a current owner needs in one place — and one number for anything that is not here.
This page is for owners whose residences are already under Alpizar Property Management. If you are considering management, start with our services or the Owner FAQ. For anything not covered below, call (239) 438-1102 or message us through the portal.
| Owner Portal | Statements, documents, maintenance history, messages and payment details, available 24/7 |
| Statements | Posted monthly to the portal with income, expenses and vendor invoices; year-end summary and 1099 each January |
| Disbursements | By ACH to your account on file, typically received within one business day of disbursement |
| Maintenance | Routine items handled within the approval limit in your agreement; anything above it, and anything structural, is called in for your decision first |
| Storms | Managed and home-watch residences are prepared before a named storm and inspected after; see the storm protocol below |
| Associations | We submit tenant and guest applications and track your building's rental, pet and approval rules; keep us current on any rule changes you receive |
| Insurance | Keep your landlord or homeowner policy current and send us renewals; tenants carry their own renter's insurance |
| Contact | (239) 438-1102 · portal messages · emergencies answered 24/7 |
Your Owner Portal
The portal is where your monthly statements, vendor invoices, lease documents, inspection reports and year-end tax documents live, and where you can message us and update the bank account for disbursements. Sign in with the email address on your management agreement; if you have not received portal access, call us and we will set it up the same day.
Statements, Disbursements and Taxes
Rent is collected through the resident portal and disbursed to you by ACH, with a statement showing every dollar in and out posted to your portal each month. In January you receive a year-end summary and Form 1099 for your accountant; if you are a non-U.S. owner, we coordinate the required withholding and reporting with your tax advisor. Vendor work appears on your statement at the vendor's invoice amount — there is no markup.
Maintenance and Approvals
Routine repairs up to the approval limit in your agreement are handled without delay so tenants and guests are not left waiting. Anything above that limit, anything structural, and any recurring problem is brought to you with a recommendation and a quote before work begins. Emergencies — active leaks, no air conditioning in summer, no power — are stabilized first and reported immediately. After every repair, a report and the invoice are posted to your portal.
Storm Protocol
When a named storm threatens Southwest Florida, we prepare every managed and home-watch residence: shutters deployed or impact protection confirmed, lanai and pool furniture secured, water and power precautions taken where appropriate, and the home photographed in its prepared state. After the storm we inspect as soon as access is safe, report damage with photographs, and coordinate vendors and insurance documentation. You will hear from us before and after; you do not need to call.
Associations and Registration
Condominium and homeowner associations set rental minimums, frequency limits, pet rules and approval procedures, and they change them. We track the rules for every building we manage and submit every application, but we depend on you to forward any notices your association sends directly to owners. Residences rented for short terms may also require county or city registration; see short-term rental registration.
When Your Plans Change
If you decide to use the residence yourself, lease it on different terms, or sell, tell us early and we will plan around the current tenant or guest calendar. A residence we manage comes to market with its maintenance history and photographs already in hand; request a valuation whenever you want to know where you stand.
Meet the Team
Connect with Real Estate Advisors... not Salespeople.
Alpizar & Company is a family-owned independent brokerage specializing in luxury waterfront real estate across Naples' most sought-after neighborhoods. Led by Robert Alpizar (CLHMS, GRI, SRS, PSA) and Marlene Alpizar, our team operates as advisors — not salespeople — guiding buyers and sellers with firsthand local expertise and no corporate quotas.
We offer complimentary, pressure-free consultations without any commitment.
Over 250 closed transactions. $100 million in Naples luxury waterfront sales. Read what our buyers and sellers say about working with an advisor-driven independent brokerage — and why they come back.
What's it like working with Alpizar & Company?